Support Center
At Shop4Specials, we are committed to helping our customers before, during, and long after their purchase. We are here to assist you.
Contact Support
- Phone: +91 9891 745757
- Email: info@shop4specials.com
- CRM: crm@shop4specials.com
- Address:
Shop4Specials Pvt. Ltd.
India
Business Hours
- Monday – Friday
- 9:00 AM – 6:00 PM IST
- We strive to respond to all inquiries within 48 business hours.
Product Assistance
- ✓ Product Selection
- ✓ Live Demonstrations
- ✓ Installation Guidance
- ✓ Technical Support
- ✓ Product Training
Warranty Support
Shop4Specials stands behind the quality of the products we distribute. Most products include a standard 1-Year Warranty.
For specific products, warranty coverage is provided exactly as per the manufacturer's terms. Please refer to your product documentation or contact us if you need warranty service.
Frequently Asked Questions
How can I book a product demonstration?
You can schedule a product demo by clicking the "Schedule Demo" button on any product page, or by contacting our support team directly via email or phone.
Do you ship outside of India?
Yes, as the Sole Distributor for HumanWare and Authorized Distributor for Index Braille, we serve India as well as neighbouring countries including Nepal and Sri Lanka.
What happens if my device needs repair under warranty?
If your device experiences a hardware failure covered under warranty, contact our technical support team. We will guide you through the troubleshooting process and arrange for repair or replacement in accordance with the manufacturer's terms.
Do you offer product training?
Yes, we offer comprehensive product training and installation guidance for individuals, schools, and organizations to ensure you get the most out of your assistive technology.
How can I check product compatibility with my existing software?
Most of our braille devices and software solutions are compatible with major screen readers (JAWS, NVDA, VoiceOver) and operating systems. For specific compatibility questions, please contact our support team.
How do I get a price quote?
To receive a custom quote, click the "Enquiry Now" button on any product page. Our CRM team will respond promptly with pricing and availability details tailored to your requirements.
Need More Help?
If you couldn't find the answer you were looking for, we are ready to assist you.